Customers want to explore. But they need to have e... -Doug McMillon

Customers want to explore. But they need to have easy access to items they choose to use all the time. The historic trade-off between price and service has been altered by technology and customers expect to save time and enjoy the experience while saving money.

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About Author

Doug McMillon is an American businessman who serves as the CEO of Walmart Inc., one of the world's largest retail corporations. McMillon began his career at Walmart as a summer associate while he was still in college. Over the years, he worked his way up in the company, holding various leadership positions before becoming CEO in 2014. Under McMillon's leadership, Walmart has continued to expand and adapt to the changing retail landscape, including an increased focus on e-commerce. His business acumen and leadership have made him a prominent figure in the retail industry. McMillon's strategies and decisions as CEO continue to influence the retail sector and Walmart's global operations.